BREAKOUT

How Deloitte Transformed and Made an Impact That Matters

Riley Roberts & Punit Renjen

This book is part of our custom publishing program.

BREAKOUT

How Deloitte Transformed and Made an Impact That Matters

Riley Roberts & Punit Renjen

In 2015, Deloitte was one of the largest professional service organizations in the world—but it was stuck in the middle of the pack: second among the so-called Big Four, looking up at rather than outcompeting its competition. Yet by 2022, Deloitte had vaulted ahead to become the undisputed leader, outpacing its peers despite the Covid-19 pandemic and economic crisis.

How? By executing the most significant transformation in its history. The organization successfully integrated seventy-two independent member firms around the globe, while growing top and bottom lines at unprecedented rates—and simultaneously protecting and enhancing its brand and improving audit quality. Grounded in purpose and driven by leaders across the organization, this wide-ranging endeavor predated the pandemic, but left Deloitte far better prepared to confront such a global crisis when it arose.

Far from a typical business case study, this is the story of a true team effort. BREAKOUT reveals how Deloitte partners and professionals rose to an unprecedented moment and achieved breakout performance—transforming the organization, emerging from a world-changing crisis even stronger than before, and repositioning the oldest name in professional services for a postpandemic future.

About the Author

Riley L. Roberts is a seasoned writer, speechwriter, and strategist. A veteran of the Obama administration, Capitol Hill, and the private sector, he has spent his career advising leaders on the world’s biggest stages. His writing on behalf of clients has appeared in The New York Times, The Washington Post, The Wall Street Journal, TIME, Vogue and The Atlantic, among other publications—and his speeches have been delivered at the White House, the United Nations, TED conferences, foreign parliaments, and chambers of commerce from Berlin to Hong Kong. A Chicago native, Riley is a graduate of the University of Illinois, an Eagle Scout, and a licensed pilot. He lives with his wife and their intrepid rescue hound in Washington, DC.

Punit Renjen served as Deloitte Global CEO from June 2015 through December 2022. He was also a member of the Deloitte Global Board of Directors. Outside of Deloitte, he is a member of the Leadership Council of the World Economic Forum (WEF) and the International Business Council. In 2022, Punit was appointed to the U.S.-India CEO Forum (an initiative of the U.S. and Indian governments) and appointed to the Council for Inclusive Capitalism steering committee. In February 2023, President Biden appointed Punit to the President’s Export Council, the principal national advisory committee on international trade. Previously, he served as the chairman of United Way Worldwide.

Punit was born and raised in India. He moved to the United States on a Rotary Foundation scholarship to attend Willamette University. In 2019, Willamette University awarded him an honorary doctorate and cited him as a distinguished alumni. He is married and has a son.